REFUND AND EXCHANGE POLICIES

Thank you for choosing Intrenders.com. We prioritize your satisfaction and aim to make your shopping experience with us delightful. Kindly review our Return and Refund Policy to understand your rights and obligations concerning product returns.

REFUNDS

We accept returns within 3 days of delivery. To qualify for a return, the item must be unused, in its original condition, and packaging. Please contact our customer support team at support@intrenders.com to commence the return process.

EXCHANGES

For defective or damaged products, promptly contact us via Whatsapp and Call +92344-0203532 to arrange an exchange. We’ll replace the item at no extra cost.

NON-RETURNABLE ITEMS

Some items are non-returnable, including:

Gift cards

Downloadable software

Personalized or custom-made items

SHIPPING COSTS

Return shipping costs are borne by the customer unless the return is due to our error. In such instances, we’ll provide a prepaid shipping label.

CANCELLATIONS

To cancel an order, reach out to us immediately. Once shipped, orders cannot be canceled. Cancellation requests for personalized or custom-made items may not be accommodated.

RETURN PROCESS

To initiate a return:

Contact our customer support team via Whatsapp or Call +92344-0203532 with your order number and reason for return.

Await instructions on return procedure.

Securely pack the item with original packaging and tags.

Ship the item to the address provided by our customer support team.

DAMAGED OR DEFECTIVE ITEMS

If you receive a damaged or defective item, notify us within 2 days of receipt. Provide detailed information and attach photos if possible. We’ll assist you through the return or exchange process.